Managed Services

Optimizing IT Operations for Reliability and Performance

At TechBison, we deliver end-to-end managed services that support and maintain your IT systems proactively. Our team ensures that every aspect of your infrastructure whether on-premise or in the cloud remains secure, monitored, and up-to-date. By streamlining maintenance tasks and keeping your digital environment in top condition, we allow your organization to focus on business priorities without interruptions.

Security Operations Center (SOC)

Our dedicated Security Operations Centers, strategically located across North America, provide continuous oversight of your cybersecurity landscape. TechBison’s SOC professionals track suspicious activity, identify real-time threats, and respond promptly to mitigate risk, maintaining constant vigilance to protect your infrastructure.

Managed XDR (Extended Detection and Response)

Our Managed XDR offering strengthens visibility across your entire IT ecosystem—from endpoints and networks to cloud platforms. By integrating automation and behavioral analytics, TechBison delivers fast threat identification, consistent incident response, and streamlined monitoring across all layers of your digital infrastructure.

Managed SIEM and SOAR

TechBison’s team takes on the management and tuning of your SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation, and Response) platforms. This enhances your security strategy by improving threat detection accuracy and automating investigation and response workflows to reduce manual burden.

Dark Web Intelligence Monitoring

To help prevent breaches before they escalate, TechBison continuously monitors underground digital marketplaces and data dumps for signs of your organization’s exposed information. Immediate alerts allow your team to take corrective action and prevent unauthorized access or data misuse.

Attack Surface Monitoring

TechBison helps reduce digital exposure by identifying and managing all publicly accessible assets that could be targeted by threat actors. With active monitoring and remediation guidance, we minimize the possibility of attacks stemming from overlooked vulnerabilities.

Patch Management

Our patch management service ensures that critical software and system updates are deployed promptly and uniformly across your environment. By closing known security gaps and maintaining compliance standards, we help keep your systems stable and resilient.

Vulnerability Management

TechBison conducts ongoing assessments to detect and evaluate weaknesses across your digital assets. With detailed reporting and prioritization, we support timely mitigation efforts that reduce the likelihood of system compromise.

Incident Response Management

When a cyber incident occurs, fast and coordinated action is key. TechBison provides structured response procedures, from detection to containment and recovery, reducing operational impact and restoring services as efficiently as possible.

Network Operations Center (NOC)

Our NOC team ensures your network runs with minimal disruption, round the clock. TechBison monitors bandwidth, latency, outages, and performance anomalies, while also performing proactive maintenance to maintain optimal network health.

Unified Communications Support (UCaaS)

TechBison supports your communication infrastructure whether voice, video, or messaging across locations and devices. Our approach ensures smooth collaboration through consistent system performance and adaptive configuration support.

Managed Citrix Virtual Desktops

We maintain and optimize Citrix Virtual Desktop Infrastructure (VDI) environments, allowing remote and office-based users to access their desktops securely and without degradation in performance. Our service ensures the experience remains consistent and aligned with business requirements.

Managed Firewall Services

TechBison offers continuous oversight and configuration of your firewall systems. By monitoring rule sets, logging activity, and adjusting policies to meet evolving risks, we help enforce strong network perimeter defenses.

how it works

Our Main Working Process

Start the Conversation

Reach out to the TechBison team by submitting a quick form or giving us a call. We’ll follow up promptly to begin understanding your current setup and needs.

Discuss Your Requirements

We’ll talk about your business goals, current IT environment, and how technology fits into your daily operations. This helps us understand what kind of support will be most helpful.

Begin Your IT Setup

Once the right service package is selected, we’ll move forward with implementation. In just a few days, your organization will be up and running with TechBison’s ongoing IT support.