Meet TechBison

We help businesses streamline their IT and gain full control over technology without the usual stress.
about us

Reliable IT Direction Backed by a Decade of Hands-On Experience

Since 2013, TechBison has been helping organizations across Canada manage and improve their IT environments. With over a decade of experience, we’ve worked alongside businesses of all sizes to solve everyday technology problems and implement solutions that make operations smoother and more reliable.

As a privately owned IT support and services firm, our strength lies in our team. Our engineers bring a wide range of technical skills and practical insight, working closely with you to understand your systems and address your unique requirements.

At TechBison, we focus on building lasting, collaborative partnerships. Our goal is to support your organization’s direction by delivering IT services that fit your operations—and by doing so with consistency and clarity.

how it works

The TechBison Approach: Addressing 3 Core IT Challenges

Managed IT Services

Keep your business running smoothly with proactive monitoring, updates, and fully managed infrastructure — so you can focus on growth, not IT headaches.

Cybersecurity Solutions

Protect your data, users, and network with multi-layered security services, including threat detection, endpoint protection, and compliance support.

Responsive IT Support

Get fast, friendly support when you need it most — whether it’s remote troubleshooting or on-site help, we’ve got your back.

how it works

Our Main Features

01

Let’s Connect

We start with a conversation — tell us about your business, your current IT environment, and where you need help. We’ll ask the right questions, identify challenges, and explore how TechBison can bring real value.

02

Choose Your Service Plan

Once we understand your needs, we’ll present flexible service options tailored to your operations and goals — whether you need fully managed IT, cybersecurity solutions, or co-managed support.

03

Seamless Onboarding

Our team takes care of the transition — quickly, professionally, and with minimal disruption. From system assessments to support handoff, we ensure your IT environment is secure, aligned, and ready to perform.

FAQ's

Frequently Asked Questions

We primarily support small to mid-sized businesses, typically ranging from 5 to 200 users. Whether you’re just starting to grow or need to scale your infrastructure, we can tailor solutions that fit your needs.

Our Managed IT plans typically include proactive monitoring, patching, helpdesk support, backup management, endpoint protection, and regular reporting. We can also customize the plan based on your goals.

We offer guaranteed response SLAs. Most support requests are acknowledged within 15 minutes, and we resolve most issues the same business day depending on severity.

Most issues can be resolved remotely, but we also provide on-site support when needed — especially for hardware installations, network troubleshooting, and hands-on maintenance.

Absolutely. We offer co-managed IT services, where we collaborate with your internal team to fill skill gaps, provide backup coverage, or focus on specific areas like cybersecurity or infrastructure.

We implement layered security controls including endpoint protection, email security, firewalls, data encryption, MFA, and user awareness training — aligned with industry best practices.

Start with a free consultation. We'll assess your current environment, discuss your needs, and recommend a solution that fits. No pressure — just clear advice and transparency.

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