Managed IT

Reliable, Proactive IT Support for Modern Businesses

At Techbison, we provide full-service IT management that helps your business stay secure, productive, and ahead of potential disruptions. Our ManagedIQ platform ensures your systems are monitored, updated, and maintained around the clock — giving you peace of mind and freedom to focus on your business.

24/7 Monitoring & Support

We keep a constant watch over your systems — servers, workstations, and network infrastructure — to identify issues before they cause downtime. Our helpdesk is available when you need support, ensuring prompt and professional assistance.

Patch Management

We handle all critical software and OS updates across your environment to protect against vulnerabilities and ensure your systems are running optimally.

Backup & Disaster Recovery

We implement and manage automated backup solutions with both local and cloud options, ensuring your critical data is protected and recoverable in the event of data loss, ransomware, or hardware failure.

Asset & Endpoint Management

From desktops to laptops to mobile devices, we manage your IT assets throughout their lifecycle — including provisioning, updates, and remote monitoring.

Scheduled Maintenance & Optimization

We perform routine system maintenance to optimize performance, ensure reliability, and reduce the risk of unexpected failures.

Workstation & Server Management

Our team manages and maintains your endpoints and servers, keeping them up to date, secure, and aligned with best practices.

Microsoft 365 & Azure Support

We manage your Microsoft 365 and Azure environments — from licensing and user management to backup and troubleshooting — to ensure seamless productivity and uptime.

User Support & Helpdesk

Fast, friendly support for your end users via remote tools, phone, or email — whether it’s a printer issue, email problem, or general IT question.

➕ Add-On Services

Printer & Peripheral Support

We handle setup, troubleshooting, and maintenance of your printers, scanners, and other peripherals — ensuring seamless connectivity and minimal downtime.

Mobile Device Management (MDM)

Securely manage and support your organization’s smartphones and tablets, with remote configuration, app management, and security policies to protect corporate data.

Network Device Management

We provide monitoring and management of your network devices — including firewalls, switches, and wireless access points — to ensure optimal performance and connectivity.

Procurement & Licensing Assistance

Leverage our expertise to source hardware, software, and cloud licenses at competitive pricing. We handle vendor coordination, renewals, and license compliance, saving you time and money.

 Hardware Lifecycle Management

From purchase to deployment, ongoing support, and end-of-life replacement, we manage your IT hardware to maximize ROI and reduce operational headaches.

User Training & Documentation

We offer tailored training sessions and create easy-to-understand documentation to empower your staff with better IT knowledge and self-help resources.

Reporting & IT Consulting

Receive regular system health and activity reports, along with expert consulting to plan IT improvements aligned with your business goals.

how it works

Our Main Working Process

Start the Conversation

Reach out to the TechBison team by submitting a quick form or giving us a call. We’ll follow up promptly to begin understanding your current setup and needs.

Discuss Your Requirements

We’ll talk about your business goals, current IT environment, and how technology fits into your daily operations. This helps us understand what kind of support will be most helpful.

Begin Your IT Setup

Once the right service package is selected, we’ll move forward with implementation. In just a few days, your organization will be up and running with TechBison’s ongoing IT support.