Privacy Policy

Introduction

TechBison Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our Managed Service Provider (“MSP”) services or visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

When you engage our services or visit our website, we may collect personal information that can identify you, such as:

Name
Email address
Phone number
Company name
Billing information
IP address

Non-Personal Information

We may also collect non-personal information about you, which cannot be used to identify you, such as:

Browser type
Operating system
Pages visited on our website
Time and date of visit
Referring URL

How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our MSP services
To improve, personalize, and expand our services
To process transactions and send related information, such as invoices and purchase confirmations
To communicate with you, including responding to your comments, questions, and requests
To send you technical notices, updates, security alerts, and support messages
To monitor and analyze trends, usage, and activities in connection with our services
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and protect our legal rights

How We Share Your Information

We may share your personal information in the following circumstances:

With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you have given us your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing information is completely secure, and we cannot guarantee the absolute security of your data.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.